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bulletOpen Channel Product Support

Marsh-McBirney Flow Meters
(Flo-Dar, Flo-Mate, Flo-Tote, and Flo-System)
Software - Flo-Ware


Hach Sigma Series Flow Meters
(Models 910, 911, 920, 930/930T, 940, 950, and 980.
Software - Flo-Center and Insight

We recognize that timely support is important to you.  We have attempted to provide as many manuals and other support documents on our website as possible.  Please follow the links to the left to find the information you need.

If you have any specific questions about our products or services, please feel free to contact our Customer Service Department: 

By Phone:

bullet800.368.2723 (Toll Free US and Canada) 
bullet301.874.5599 (outside US and Canada)
bullet800.635.1230 (24/7 Technical Support)

By Fax:

bullet301.874.8459

By E-mail:

bullet service@marsh-mcbirney.com

You may also complete an on-line contact form.

Please note that Marsh-McBirney telephone support is available Monday through Friday between 9:00 AM and 5:00 PM U.S. Eastern Time.  The current time should be displayed below.


 

Factory/Field Support
Our responsiveness doesn't end with the development of equipment or with the sale. Marsh-McBirney instruments are supported by both in-house and field service technicians, allowing for quick response to customer needs. We provide need assessments and start-up assistance, plus warranty and non-warranty repairs at either your location or our factory. There is constant involvement of Marsh-McBirney engineers, technicians and support personnel to ensure that our customers have access to the latest in flow measurement technology, from the simplest to the most difficult applications.  Help from our knowledgeable Customer Support Department is just a phone call away.

 

bulletFull Pipe Product Support 
(Multi-Mag, Single-Mag (formerly Flo-System Model 282)

All full pipe flow products are now serviced and manufactured by:

McCrometer, Inc.
3255 West Stetson Avenue
Hemet, CA 92545   USA
Tel: (951) 652-6811
Fax: (951) 652-3078
Toll Free: (800) 220-2279

Please follow the link below for full pipe product support details from McCrometer:

Full Pipe Product Support

 

 
Address: Hach/Marsh-McBirney, 4539 Metropolitan Ct.
Frederick, Maryland 21704 USA
Telephone:
U.S. and Canada 1-800-368-2723
Outside the U.S. 1-301-874-5599 - Fax:
1-301-874-
8459

Copyright Hach/Marsh-McBirney  All rights reserved.